Refund policy

We do not accept returns/exchanges. Once you place an order you can only cancel within an hour.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact us:

Email: pretbykatdaana@gmail.com

Whatsapp: 03104049501

 

Parcel arrival time:

Please allow up to seven to ten working days for your order to be shipped.